Introduction: Mark is a senior software engineer at a video game design company based in Vancouver, B.C. The company, DigiPlay (DP), is very successful with numerous popular titles and services. Over the last few years, its growth strategy has shifted to a service model rather than reliance on titles. DP’s head office is in Vancouver, and it has offices and development campuses globally. Mark has a Master of Science degree from UBC. He has been working at DP since he graduated from the UBC program eight years ago. He received a work experience opportunity while in the MSc program and was offered a position after graduation. DP is a good company to work for. It pays very well and has many perks, including stock options, education opportunities, and progressive leave arrangements. Mark has done very well at the company, has always received glowing performance reviews, and now manages a team of five engineers.