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Case# 14.1 “The Glass Ceiling”, places focus on “Inclusion & Credibility” and is
Case# 14.1 “The Glass Ceiling”, places focus on “Inclusion & Credibility” and is found on pages 410-411. Please answer all 4 questions on page 411, for full points. Please clearly number and label each question that you respond to. Be sure to check punctuation and grammar. If you use any external sources, please properly cite and reference according to APA style. Upload your case as a Word or Notes document. Here are some guiding questions to help you answer the questions fully for Case 14.1: 1. What advancement barriers did Lisa encounter? (Did Michael have stereotypes about women’s ability to perform? If so, (or if not) explain.) 2. What should the firm's top executives, including Michael, have done differently to retain Lisa? (Does Michael need training about gender bias and prejudice? Were other executives also responsible for Lisa’s situation? Should they have spoken up for her?) 3. What type of organizational policies and opportunities might have benefited Lisa and Pamela? (Should there be a change in organizational culture? Explain. Should there be a focus on hiring and retaining women? Mentorship programs? Professional Development? Explain.) 4. What could the organization do to raise the gender conscientiousness of Michael and Lisa's male colleagues? (Should there be consequences for any differential treatment or prejudicial statements? Should the firm assign mentors to Lisa and Pamela?)

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