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Characteristics of bureaucracy: division of labor, hierarchy of authority, standard operating procedures, and impersonality.
Interview two people about their experience at work as it relates to working in a modern complex organization such as a bureaucracy. Write a two page paper (550 words) describing your findings. Include in your paper a discussion of how the two interviewees feel about working in a bureaucracy. • Ask both respondents to discuss each of the four main characteristics of bureaucracy: division of labor, hierarchy of authority, standard operating procedures, and impersonality. • Ask the respondents if they, or if they know anyone who, engages in coping strategies to counteract the effects of the four components of bureaucracy • Are they satisfied or dissatisfied with the work experience in a bureaucracy? *Please see attached grading rubric and doc file of textbook information. Please use/ include: -In-text citations APA 7th ed. -Reference & title page APA 7th ed. -Use the included textbook as 1 source and use 2 interview sources (total of 3) -Times New Roman, 12 pt. front, double spaced. - file as docx or Microsoft doc. Textbook information has been included: Brinkerhoff, D. B., Weitz, R., & Ortega, S. T. (2014). The Study of Sociology. In Essentials of sociology. Belmont, CA: Wadsworth/Cengage Learning. Please use the information provided in the essay, and please mark the use or citation of this information as in-text citation: (Brinkerhoff et al., 2014).

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