Read the article attached carefully and then prepare a report that not only summarizes that topic but also using your own words, ideas, and other references critically review that case. the subject is Operations Management and you need to mention , if applicable, the following topics: 1-What is Operations Management? This is the introduction to how businesses take over from Marketing when the order is placed and get the product back to the customer, deal with customer service issues and collect the payment. 2-Demand Forecasting Identify uses of demand forecasts, distinguish between forecasting time frames, describe common features of forecasts, list the elements of a good forecast and steps of forecasting process, and contrast different forecasting approaches. 3-Quality What is Quality? How do you know your product will meet customer requirements? Quality management systems such as ISO 9000, Six Sigma, Kanban are processes used to assure that the product is right the first time every time. 4-Lean & Capacity Planning Lean manufacturing philosophy regards in-process inventory as a bad thing. Out-of-control processes generate huge in-process inventories costing businesses huge amounts of money in product losses and overtime. Lean seeks to eliminate this. How do you know if you can meet your orders? How do you know when it is time to hire another contractor or employee? Understanding your capacity and being able to find and eliminate bottlenecks are necessary for a business. 5-Supply Chains Where do your raw materials/services come from? Procurement is a function that has many pitfalls. Kanban - Just-In-Time delivery of raw materials and how to schedule them into the manufacturing process is very important. Same with scheduling service delivery. 6-Decision-Making & Human Resources >>Decision-making allows engineers and management the ability to predict and plan production processes. >> Businesses often talk about how their employees are their greatest resource yet act like they are just a resource draining cost center instead. Learning how to determine the level of resources needed, how to schedule them, train them and manage them is one of the most important functions a business needs to do. Your contribution and use of other resources properly are what carry most of the mark. A good source for searching for relevant literature is https://scholar.google.ca/ Make sure you are writing in your own words. The assignments will be checked with Turnitin for similarity. Plagiarism will result in the complete loss of the assignment mark. please do not exceed 2500 words!!!!!!